Phaidon.com orders are fulfilled from one of our distribution partners in the USA, the UK, the Netherlands, or Australia.

When your order ships, you will receive a shipment confirmation email with a tracking number. You can check the status of your package and the estimated delivery date online by using the tracking number. If you order multiple items, they may be shipped and delivered separately.

Orders are processed within 2-3 business days and shipped, assuming stock availability, within 5-10 business days. Please refer to the courier grid here to view courier partners and shipping timelines.

For pre-ordered items, please be sure to note the ship date listed on the product page. Your order will ship from that date.

When your order ships, you will receive a shipment confirmation email with a tracking number. You can check the status of your package and the estimated delivery date online by using the tracking number. If you order multiple items, they may be shipped and delivered separately.

Processing and shipping times vary according to the purchased item, its origin, and the shipping destination. Most orders are processed and shipped within 10 to 14 business days. However, some items may be processed faster, while others might take more time, particularly if they require special packaging or handling.

Please email customer.service@phaidon.com if you have any concerns around shipping or delivery times. We will do our best to accommodate you!

Insurance is automatically included in shipping fees on limited-edition artworks and covers door-to-door handling. All packages containing limited-edition artworks must be accepted and signed for upon delivery. Due to the valuable nature of artworks, packages should not be left unattended.

If there is an item missing from your order, please email customer.service@phaidon.com so we can assist in resolving the issue.